Privacy Policy — Kelmendi Holdings

Last updated: 2026 · This is a template to be reviewed and finalised by Kelmendi Holdings’ legal counsel before publication.

This document is provided for general information. It does not constitute legal advice and should be reviewed by qualified counsel before reliance.

Data we collect

We may collect information you provide directly — such as your name, email address, telephone number and message — when you contact us or submit a form, as well as limited technical data (such as IP address and browser type) collected automatically.

How we use data

To respond to enquiries and communicate with you;
To operate, maintain and improve our website;
To comply with legal and regulatory obligations.

Legal basis

We process personal data on the basis of consent, legitimate interest, contractual necessity or legal obligation, as applicable.

Our processing is governed by Law No. 06/L-082 of the Republic of Kosovo on Personal Data Protection and, where it applies to processing of data relating to individuals in the European Union, by the EU General Data Protection Regulation (GDPR).

Sharing & retention

We do not sell personal data. Data may be shared with Group companies and trusted service providers solely as necessary, and is retained only for as long as required for the purposes described or by law.

Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, or object to its processing. Where the GDPR applies, this includes the rights of access, rectification, erasure, restriction of processing, data portability and objection. To exercise these rights, contact info@kelmendiholdings.com.